Physicians, Heal Thy Billing Systems
Doctors need to do wellness checks of their own businesses. They're likely missing out on money that health insurers owe them.
Medical billing has become so complicated that physicians are forgoing millions of dollars of earned paym...
Is This the Secret To Combating Burnout?
According to the American Medical Association, a record 63 percent of doctors reported burnout last year. The chief culprit: they now spend an average of nearly two days a week buried in administrative work. And they hate it.
Technolo...
Why Ukraine Needs Rapid DNA Testing
When a Russian missile slammed into the busy Amstor shopping mall in Ukraine on June 27th, hundreds of relatives of the dead and missing were left in a state of agonizing uncertainty over the fate of their loved ones.
This type of tra...
Why promoting AI is actually hurting accounting
Artificial intelligence is being hailed as a panacea that will help accountants work more efficiently and profitably and commit fewer errors. But the reality is much more complicated. At the same time, our profession's seemingly blind acceptance...
Conquering the Mount Everest of billing and collections
Compared to other industries, healthcare's billing and collections process is a tough climb. I call it the Mount Everest of invoicing, and you don't learn how to climb it in medical school. Your goal should be healing, not versing yourself in...
Directors: Don't Approve a Tech Purchase Without Asking These Questions
Any corporate board member knows how to read a balance sheet or analyze an income statement. But how many can explain the nuances of cloud computing or the difference between a database and a data lake? Despite tech's growing centrality to ever...
ChatGPT will break financial services, but then it might save it
I recently spent the best part of a weekend playing with ChatGPT, the AI-powered natural language tool that answers questions and responds to prompts in an unerringly human way. My conclusion? It signals the end of the financial services industry...
The road to Oz: 5 ways physicians can finally reach the promised land of value-based care
For years we've been promised the Emerald City of the U.S. healthcare - a value-based care model. And for good reason. The volume-based fee-for-service care approach we have now is the most expensive in the world and among the worst in qualit...
Tech companies are suddenly playing it safe - why that's a strategy blunder
Technology giants Meta, Stripe and Lyft are laying off thousands. The Ukraine war is keeping gas prices near record highs and stoking geopolitical uncertainty. The Federal Reserve has jacked up interest rates to their highest level since 2008. Ec...
6 ways to be wise about workplace artificial intelligence (AI)
Ready or not, workplace artificial intelligence (AI) could be coming soon to you.
If employers want AI data to measure productivity, build efficiencies, better understand the talent you have and the skills gaps you need to close - a...
Data Analytics: The Ugly, But Crucial Step CEOs Can't Ignore
Today's C-Suite leaders have high expectations of data. They want to be able to whip out their smartphones and bring up beautiful visualizations of trends that give them actionable insights into the business at a granular level.
Tha...
Don't Let Failed Digital Transformations Prevent Future Attempts
Companies that adopt digital-first systems across operations, sales, marketing, and more can realize significant cost savings - cutting down on labor needs, leveraging data and business intelligence tools, and even reducing time to market. But,...
CFOs Must Face Tech Stack Inflation by Balancing Priorities
It's been a good run. Business consumers of software have enjoyed stable or even falling prices amid an explosion in productivity and choice. Plentiful capital, intense competition, and a strong pace of innovation over two decades deterred tech...
SOX Compliance Is as Old as 'American Idol.' How Much Younger Is Your Tech?
When I first entered the workforce two decades ago, it wasn't uncommon for financial analysts to be asked to cut large checks needing to be mailed immediately, without much explanation about what they were for and why they were so urgent.
New platforms for workers pop up as Americans sign on to the Great Resignation
The "Great Resignation" has defined the trend of U.S. workers quitting jobs at a record pace. But the future of work is being reshaped by the "Great Reimagination."
As employees are breaking out of the 9-to-5 paradigm, they in...
Want to Work at Meta? How Budding Entrepreneurs Can Build a Tech CV in College
Facebook's rebranding to Meta and the prospect of a new chapter of tech development around the metaverse concept is the latest reminder of why the tech sector is among the most exciting, best-paid and highest-growth destinations for college gra...
Tech-Enabled Coaching Is Fueling Investment in Professional Development in Higher Education
What do you remember from the last time you had a training day or had to complete an online learning module for work? If you're like most people, the honest answer is varied, from "I remember some" to "I don't remember much."
How the labor crunch can reposition professional services firms for new growth
Supply chain problems are now impacting attorneys, accountants, consultants, public relations and other knowledge-based jobs. These professions have long relied on top talent from business schools and law schools to join their ranks, but now it s...
Shopping with robots: Automation will soon spark a revolution in our retail experience
Get ready for the store of the future.
From Walmart's order-picking Alphabot to Kroger's automated fulfillment center, technology is already changing how we shop. We're ordering online for at-home delivery or we use click-and-co...
Private equity is ready to take MSP consolidation to the next level
The outlook for managed services providers (MSPs) remains positive, as increasing complexity and security concerns - driven by the work-from-anywhere environment and high-profile hacking incidents - have moved IT management from being a cost...