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Industries
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A 4-Step Approach To Reconnect With The Post-Pandemic Worker
Professional Services Scott Miller 7/12/22 Professional Services Scott Miller 7/12/22

A 4-Step Approach To Reconnect With The Post-Pandemic Worker

With Covid-19 easing, managers should expect to find many of their employees with a considerably different mindset.

Some workers are burned out after more than a year of unprecedented and often short-staffed assignments. Others are re...

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3 Ways to Build Trust and Stellar Remote Teams
Technology Stephen M.R. Covey 11/7/21 Technology Stephen M.R. Covey 11/7/21

3 Ways to Build Trust and Stellar Remote Teams

he spread of Covid-19's Delta variant threw return-to-office plans into disarray, again. Offices tore up their re-entry plans, and some decided to make remote work arrangements permanent.

By 2025, 36.2 million Americans will be workin...

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Why Trust Is the Top Requirement for Building and Growing Your Company (and How to Prioritize It)
Professional Services Stephen M.R. Covey 10/13/21 Professional Services Stephen M.R. Covey 10/13/21

Why Trust Is the Top Requirement for Building and Growing Your Company (and How to Prioritize It)

What's more important for your company: growth or trust?

If you said the former, you're not alone. Organic growth is overwhelmingly the top goal for business executives, according to PricewaterhouseCoopers's 24th annual global survey...

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Overcome the 'Urgency Addiction' to Become the Leader Your Team Needs
Professional Services Scott Miller 10/7/21 Professional Services Scott Miller 10/7/21

Overcome the 'Urgency Addiction' to Become the Leader Your Team Needs

Superheroes are fun to watch in movies, but they are exhausting to work for.

Risking it all to save the day at the last minute, there's no doubt that it can be thrilling and nerve-wracking and emotional. It's also a lousy way to run a...

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5 Ways Leaders Can Make Tough Conversations Easier
Professional Services Scott Miller 9/7/21 Professional Services Scott Miller 9/7/21

5 Ways Leaders Can Make Tough Conversations Easier

People screw up at work. We are, after all, human. But leaders only compound the problem when they fail to act on it. Pretending that inappropriate conduct doesn't exist--or hoping the bad actor will see the light, self-correct, and switch to a b...

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What It Takes To Be A Top Seller: Practice. Yes, We're Talking About Practice!
Professional Services Randy Illig 9/7/21 Professional Services Randy Illig 9/7/21

What It Takes To Be A Top Seller: Practice. Yes, We're Talking About Practice!

Are you the undisputed top seller in your field? Have your competitors stopped trying to improve? Is your industry unchanging and your product the same as it ever was?

If the answer to any of these questions is "No," then your job...

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The Great Resignation In Sales Is Real. Here's What Leaders Can Do To Stem It
Professional Services Randy Illig 8/24/21 Professional Services Randy Illig 8/24/21

The Great Resignation In Sales Is Real. Here's What Leaders Can Do To Stem It

The sales profession centers on meeting people, listening to people, understanding people, building trust with people, and sharing prosperity with people.

So when sellers were forced to spend a year and a half separated from people t...

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If You Want to Retain Workers, Develop This New Leadership Competency
Professional Services Scott Miller 8/18/21 Professional Services Scott Miller 8/18/21

If You Want to Retain Workers, Develop This New Leadership Competency

First was the Great Depression. Then came the Great Recession.

Sixteen months after the first Covid-19 lockdown, it's now time for the Great Resignation.

A record 4 million people quit their jobs in April alone, and more...

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Having Survived The Pandemic, Take This Moment To Reinvent Our Sales Model
Professional Services Randy Illig 8/11/21 Professional Services Randy Illig 8/11/21

Having Survived The Pandemic, Take This Moment To Reinvent Our Sales Model

The end of COVID quarantine signals the end of an era for sellers. The days of the road warrior are over. Lockdown proved that sellers can do just fine, if not better, by working remotely. There's no travel expense and zero wasted time in airpo...

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3 Steps Leaders Can Take To Avoid The Root Causes of Conflict
Professional Services Scott Miller 8/6/21 Professional Services Scott Miller 8/6/21

3 Steps Leaders Can Take To Avoid The Root Causes of Conflict

Conflict isn't what gets people excited about coming to work every day, that's for sure. And leaders and employees alike try to avoid any way possible. But the best way to avoid conflicts is to understand what gives rise to them in the first plac...

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Professional Services Chris McChesney 7/20/21 Professional Services Chris McChesney 7/20/21

Driving Change When There Isn't A Crisis

It's one thing to get an organization to move off a burning platform. It is quite another to get an organization to move when there is no visible fire.

The pandemic required leaders to make significant changes at great speed. For so...

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Moving From a Management to a Leadership Mindset Is Critical for Digital Transformation
Professional Services Scott Miller 6/24/21 Professional Services Scott Miller 6/24/21

Moving From a Management to a Leadership Mindset Is Critical for Digital Transformation

We aren't all making semiconductors, innovating HR with new startups, or running e-commerce shops. But no matter what industry you're in, it's been transformed by technology.

Digital transformations live or die based on a leader's ab...

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Jeff Bezos' planned space flight once again shows how long-term thinking pays off
Professional Services Scott Miller 6/14/21 Professional Services Scott Miller 6/14/21

Jeff Bezos' planned space flight once again shows how long-term thinking pays off

Though some are portraying Amazon founder Jeff Bezos' July 20 plan to blast off into space as an impulsive publicity stunt, much more is at issue here than just the richest person on Earth moving on to conquer new worlds.

Bezos' B...

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It's Talent Poaching Season. 5 Ways to Keep Your Best and Brightest
Professional Services Scott Miller 6/9/21 Professional Services Scott Miller 6/9/21

It's Talent Poaching Season. 5 Ways to Keep Your Best and Brightest

After more than a year of Covid-19 lockdowns, the hiring floodgates are about to open -- and managers should be prepared.

Since March 2020, employment has been a seller's market. Very few people have been able to switch jobs. With a p...

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How Hard Should You Push Your Team Right Now?
Professional Services Chris McChesney 6/8/21 Professional Services Chris McChesney 6/8/21

How Hard Should You Push Your Team Right Now?

We're almost at the finish line, but not quite. Throughout the Covid-19 crisis, it's been a long, tough haul.

Many managers face a real dilemma as we enter this period of uncertainty: How hard should I push my team and the organiz...

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Take Greater Control of Your Career with These 3 Tactics
Professional Services Scott Miller 6/1/21 Professional Services Scott Miller 6/1/21

Take Greater Control of Your Career with These 3 Tactics

Serendipity can have a larger impact on our career success than we want to admit. For better or worse, the biggest moments of our career might be due to chance: when our industry swerves away from our skill set, the executive who mentored us leav...

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Sellers Are Not Always Choosy About Their Customers, But They Should Be
Professional Services Randy Illig 5/20/21 Professional Services Randy Illig 5/20/21

Sellers Are Not Always Choosy About Their Customers, But They Should Be

Whack-a-mole may have been a fun game to play at a carnival, but it's a lousy way for sellers to target new customers.

Selling should be a planned and strategic process, not a snap reaction to the latest prospect that just popped up...

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3 Things to Start Doing Now If You Think You Are a Jerk Boss
Professional Services Scott Miller 5/8/21 Professional Services Scott Miller 5/8/21

3 Things to Start Doing Now If You Think You Are a Jerk Boss

Traditionally, you could get away with being a bad boss, provided you delivered exceptional results. For better or for worse (definitely worse), temper tantrums, power plays, and expletive-laced shouting were all fair game to "motivate" employees...

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Sales Believe It Or Not, Stories From The Field
Finance Randy Illig 4/28/21 Finance Randy Illig 4/28/21

Sales Believe It Or Not, Stories From The Field

My wife and I had spent weeks researching the best contractors in our area. We were ready to build our house, but first we wanted to meet our builder.

We set an appointment to talk with him about our construction hopes and plans. What...

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The data don't lie - building a diverse company means starting with the cold, hard numbers
Professional Services Anne Chow 4/26/21 Professional Services Anne Chow 4/26/21

The data don't lie - building a diverse company means starting with the cold, hard numbers

To some, the idea of creating an inclusive workplace culture has a touchy-feely aura to it. There is a belief that the effort, while feeling good, might be hopelessly "fuzzy," driven by vague and hard-to-measure qualitative criteria.

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