How a 'zoom-out' strategy can help senior living operators thrive in the post-pandemic world
The COVID-19 pandemic has undercut the finances and business model of U.S. senior living communities in a way that was simply unthinkable a year ago.
Occupancy rates fell further to a record low of 80.7% in the last quarter of 2020, c...
COVID-19-Weary Business Owners Can Win by Adopting the Right Mindset for a Sale
Faced with the demand to invest in upgrades needed to sell electric cars, a group of Cadillac dealers recently decided the economic uncertainty outweighed the likely future benefits. About 150 of GM's 880 U.S. Cadillac dealerships instead took...
COVID-19: To get back to normal, students are choosing to stay on campus
Spring break looks a little bit different this year at Denison University: There isn't one. Here's why.
During fall semester, the questions around COVID-19 were straightforward: how do we keep the novel coronavirus off our campus?...
Data's 'green shoots' that suggest an airline industry recovery
An airline recovery is at hand - or is it? Air traffic has recently soared though it is still lower than this time a year ago. Questions on getting back to normal abound. But when you look at leading indicators, consumer sentiment and actions t...
5 Leadership Traps to Avoid Post-COVID
No more excuses.
The pandemic's first year gave leaders some slack: The situation was novel, the challenges unique. Everyone was flying blind.
Those days are over. We're still confronting the crisis, but the adrenaline...
With COVID-19 Fears Receding, It's Time to Reclaim Travel Budgets and Reconnect With Customers
The time is right for smart businesses to plan for life after quarantine. COVID-19 vaccination rates are up, infection rates are down, and states are launching more plans to re-open the economy.
While it's liberating to consider the...
Making pharma's post-Covid-19 future faster and smarter
There's nothing like a global pandemic to force a reimagining of one's business. The pharmaceutical industry can't keep doing what it's been doing for years.
The global impact of a pandemic has revealed the opportunity and limitations...
Airlines' Secret To Getting Planes - And Passengers - Back In The Air Safely, Quickly
For those who miss flying - and even those weary road warriors who don't - the sheer magnitude and longevity of the COVID-19 pandemic raises these questions: When will flying return to normal? Will airlines be able to offer all the same fli...
How to decide whether to close a business during the pandemic
The 2020 pandemic sent many businesses scrambling to protect their employees and pivot their operations to retain their customers. This crisis presented more challenges and opportunities over the course of a few months than most businesses see in...
How hospitals can chart a path to financial recovery in 2021
By any measure, 2020 was a disastrous financial year for U.S. healthcare providers.
As the COVID-19 pandemic overwhelmed their emergency capacity, hospitals and health systems saw their most profitable revenue pipelines dry up as pati...
Selling In 2021 Is All About Relevance And Here's How To Get There
Ten months into the pandemic, customers are edgy. Maybe it's cabin fever. Maybe it's the challenging business environment. But make no mistake: Buyers are expecting more and more from sellers - and the pressure is on to deliver.
Despite The COVID-19 Vaccine, The New Selling Landscape Is Here To Stay
Now that a COVID-19 vaccine is being distributed, some salespeople may be dreaming about packing their bags, getting back on the road, and resuming the business life they had before the pandemic.
Not so fast, road warrior.
Valuable Real Estate Tax Benefit Should Escape The Chopping Block, But For How Long?
Before the election, President-elect Joe Biden said he'd look to axe one of small businesses' most valuable tax benefits. With Democrats taking Senate control, the risk is potentially heightened.
Fortunately, for those who own com...
I Believe In Free Markets. Big Tech Is Censoring Them
For the past eight months, my company has been on the receiving end of a different kind of censorship from America's Big Tech companies. But not for any of the headline-generating reasons Donald Trump or Parler have been shut down. We've been...
A new crisis point looms for America's most vulnerable
The country's most fragile are about to face their worst moment yet.
Medical transport companies like ours see thousands of America's most vulnerable daily. They're the severely diabetic, the blind, the elderly, and the mentally...